ArcGIS Server 11.4 is provided as a setup program and is run through a utility named Setup.exe.
The ArcGIS Server 11.4 setup package is capable of upgrading 10.7 and later versions currently installed on your system. To do so, follow the instructions below.
Caution:
The upgrade process will restart all of your ArcGIS Server services. You should consider your ArcGIS Server site to be offline during the upgrade.
ArcGIS GeoAnalytics Server retirement
ArcGIS GeoAnalytics Server is being retired at the release of ArcGIS Enterprise 11.4. Additionally, with the retirement of ArcGIS GeoAnalytics Server at 11.4, you will no longer be able to register a Big Data File Share. If GeoAnalytics Server is your only server role at 11.3, you can either unfederate your GeoAnalytics Server or configure a different role at 11.4. If your server has multiple roles at 11.3, you can continue to use it for roles other than GeoAnalytics Server at 11.4.
Before upgrading Portal for ArcGIS, if your GeoAnalytics Server does not have any other roles and you do not intend to relicense your GeoAnalytics Server as a different server role, you must delete all of your Big Data File Share items and unfederate your GeoAnalytics Server from your Portal. Once this has been completed, you can uninstall ArcGIS Server from that machine.
If you intend to relicense your GeoAnalytics Server as a different server role or you will continue to use it for other existing roles, you can delete your Big Data File Share before or after you upgrade.
Migrate ArcMap runtime services to the ArcGIS Pro runtime
Beginning with ArcGIS Enterprise 11.0, ArcGIS Server no longer supports the ArcMap service runtime. You cannot publish services from ArcMap (including those published using the version of ArcPy installed with ArcMap) to ArcGIS Server sites.
When you upgrade ArcGIS Server from 10.9.1 or earlier to 11.4, you will see the following behavior for existing web layers:
- The following existing map, image, and geodata services that use the ArcMap service runtime will be migrated to the ArcGIS Pro service runtime as part of the upgrade process. The service configuration will remain the same after the service has been migrated.
- Map services (with or without KML enabled)
- Feature services (map services with feature access enabled)
- Image services
- WMS services (map services with WMS enabled)
- WCS services (map services with WCS enabled)
- WFS services (map services with WFS enabled)
- Network Analysis services (map services with Network Analysis enabled)
- Geodata services
- If any of the migrated map, image, or geodata services contain data that the ArcGIS Pro runtime does not support, the layers will be removed from the service after you upgrade.
- Geocode and geoprocessing services that use the ArcMap service runtime will not function until you migrate or republish them.
For more information on migrating services, see Services and the ArcGIS Pro service runtime.
Upgrade ArcGIS Server from 10.8 and later
The ArcGIS Server 11.4 setup package is designed to detect and upgrade an existing installation of ArcGIS Server on the target system. There is no need to obtain and install each previously released version in sequence or to uninstall your previous version of ArcGIS Server.
Upgrade ArcGIS Server from 10.7.1 or earlier
Upgrading directly to ArcGIS Server 11.4 from version 10.7.1 and earlier is not supported.
To upgrade to ArcGIS Server 11.4 from version 10.7.x or earlier, first upgrade to an interim version (10.8.x–11.3). Then upgrade that version to ArcGIS Server 11.4. This will preserve your site's configuration store and server directories.
To upgrade to ArcGIS Server 11.4 from version 10.6.1 or earlier, first upgrade to an interim version (10.7.x–10.9.1). Then upgrade that version to ArcGIS Server 11.4. This will preserve your site's configuration store and server directories.
Caution:
Read the upgrade documentation for the interim version to confirm direct upgrades are supported for the ArcGIS Server version you are starting with.
Sites at version 10.0 and earlier cannot keep existing content or directories. You must uninstall the software and install ArcGIS Server 11.4 as a new site.
Prepare to upgrade ArcGIS Server
Before upgrading, carefully review the following information. See the full list of frequently asked questions for upgrading ArcGIS Server.
- If you're upgrading to 11.4 from an earlier version, you must reauthorize your software with a new authorization file for 11.4. You can access your new authorization files in My Esri.
- For the ArcGIS Enterprise portal to function, it must be the same version as your hosting server. You also must reinstall your ArcGIS Web Adaptor instances to the same version as ArcGIS Server.
- Do not unfederate any server federated with a portal when you upgrade your deployment. This adversely impacts your portal deployment, as users will be unable to access, share, or use ArcGIS Server services in the portal.
- The ArcGIS Enterprise portal's version must match the version of the hosting server, any GeoEvent Server, and any raster analysis server federated with it. For information about supported versions for other federated servers, see Federate an ArcGIS Server with your portal.
Beginning with 11.4, ArcGIS GeoAnalytics Server sites are not upgraded. When you upgrade Portal for ArcGIS, the ArcGIS GeoAnalytics Server site will be removed from the GeoAnalytics Server role in the organization, but the site will still be federated. You can license the site for other purposes—such as to act as a federated GIS Server—or if the site is no longer needed, you can unfederate and remove it.
- If you back up your ArcGIS Server site before upgrading, you can use the backup if you need to roll back to the previous version. For steps on how to back up your ArcGIS Server site before upgrading, see Back up and restore your ArcGIS Server site configuration.
- If your site is in read-only mode, the site mode will be set to editable when you upgrade. After all machines in your site have been successfully upgraded, the site will remain in editable mode. You can switch back to read-only mode once your upgrade is complete.
- Before upgrading, clear the cache of all web browsers used to access the ArcGIS Server deployment.
- Before you upgrade your ArcGIS Server site, ensure that any databases you use with the site are supported at the upgraded ArcGIS Server release. See the relevant ArcGIS relational database management system requirements topic below for details. Use the Other versions drop-down list to choose the ArcGIS version to which you'll be upgrading.
- Before upgrading, check that required ports are open for communication.
ArcGIS Enterprise upgrade order
The recommended order to upgrade the components in your ArcGIS Enterprise deployment is as follows:
- Upgrade Portal for ArcGIS.
- Upgrade ArcGIS Web Adaptor (for Portal for ArcGIS) for IIS or Java (Windows).
- Upgrade the ArcGIS Server site serving as the portal's hosting server.
- Upgrade ArcGIS Web Adaptor (for ArcGIS Server) for IIS or Java (Windows).
- Upgrade ArcGIS Data Store.
- If your ArcGIS Enterprise deployment includes federated servers, upgrade them.
Most federated servers must match the version of the base ArcGIS Enterprise deployment. For more information about supported versions for federated servers, see Federate an ArcGIS Server site with your portal.
See the upgrade information for the type of federated servers you need to upgrade.
Upgrade a single-machine site
If you have a single-machine ArcGIS Server site, follow the steps in the sections below to upgrade the ArcGIS Server machine to version 11.4. The following options are available to upgrade your ArcGIS Server site:
Upgrade a multiple-machine site
If you have a multiple-machine ArcGIS Server site, you need to upgrade each machine in the site to version 11.4. It's recommended that you upgrade each ArcGIS Server machine sequentially; that is, wait until the first machine is upgraded before continuing the upgrade on the next one. Each ArcGIS Server machine in the site must be at the same version number and be licensed the same.
If you have ArcGIS Web Adaptor configured with your machines, upgrade each ArcGIS Web Adaptor instance once its corresponding ArcGIS Server machine has finished upgrading.
The following options are available to upgrade your ArcGIS Server machines. Repeat the upgrade steps on each ArcGIS Server machine to upgrade your site to version 11.4.
Upgrade using the setup program
To upgrade using the setup program, complete the following steps:
- Browse to the location of the setup files and double-click Setup.exe.
- During the installation, read the master agreement and accept it, or close the installation window if you do not agree with the terms.
- Click Next after confirming the features that will be installed.
GIS Server—Hosts GIS services that can be accessed through REST and SOAP. It is administered using ArcGIS Server Manager and its services are browsed through the Services Directory. This feature is required, and includes support for publishing and hosting ArcGIS Pro-based services.
.NET Extension Support—Supports the development and deployment of .NET server object extensions (SOEs) and server object interceptors (SOIs). This feature is optional. The appropriate version of Microsoft .NET is required for the .NET Extension Support feature to be displayed as a feature to be installed.
See the ArcGIS Server system requirements for the currently supported version of Microsoft .NET.
- Specify an ArcGIS Server account.
- If you select the Specify the account name and password option, enter the password for the ArcGIS Server account used by your existing installation that is prepopulated in the ArcGIS Server Account text box.
Typically, this is the password you provided when installing the software. If the password has changed since you installed the software, for example, by using the Configure ArcGIS Server Account Utility, you must provide the password you designated when modifying the account.
If the password is not validated, an error message appears indicating that the password is invalid. If you are unsure of the password for the ArcGIS Server account, contact your system administrator or reset your password using the Configure ArcGIS Server Account Utility. For more information, see ArcGIS Server account.
- If you select the second option, I have a configuration file with the account information generated by a previous run of this setup, the credentials in the server configuration file must be the same credentials used by your existing ArcGIS Server site.
- If you select the Specify the account name and password option, enter the password for the ArcGIS Server account used by your existing installation that is prepopulated in the ArcGIS Server Account text box.
- If you selected Specify the account name and password and manually entered the ArcGIS Server account information, the next dialog box presents you with the option to export a server configuration file. If you do not want to export a configuration file, click Next, and accept the default Do not export configuration file option. If you want to export a server configuration file for future installations, select Export configuration file. Browse to a secure folder and provide a name for the configuration file.
The following are reasons you may want to export a server configuration file:
- Create the same ArcGIS Server account when installing on multiple machines.
- Store the account for use when upgrading to a newer version.
- Perform a silent installation in which the username and password are encrypted.
Caution:
When exporting a server configuration file to a network share, the Local System account on the machine where ArcGIS Server is being installed must have write permissions to the network share. For example, if you're installing ArcGIS Server on a machine named Quick, the Local System account on Quick must have write permission to the network share. If the permissions are not set, the server configuration file may not export successfully. If you're unsure how to correctly set permissions for the network share, contact your system administrator or export the server configuration file locally and copy it to the network share.
- Follow the directions on screen to complete the installation.
- After installation is complete, the software authorization wizard appears, prompting you to reauthorize ArcGIS Server with a new license file. You can access your new authorization files in My Esri. You can authorize your software later, but you must complete this workflow before moving on to the next step of the upgrade process.
Note:
If you'll be authorizing your ArcGIS Server as multiple licensing roles, you'll need to run the software authorization wizard again, once for each licensing role you apply to the machine.
If your ArcGIS Server license has an expiration date, consider updating the licenses in your enterprise geodatabases after upgrading and updating your ArcGIS Server license.
- Once authorized, ArcGIS Server Manager automatically starts. Click Continue Server Upgrade to complete the upgrade.
You must use ArcGIS Server Manager on the local machine where you're running the upgrade to complete this step. If a local host is not available, you can access ArcGIS Server Manager through the fully qualified domain name of the server machine on port 6443 (https://gisserver.domain.com:6443/arcgis/manager). You cannot continue the upgrade through a Web Adaptor or load balancer.
Caution:
If errors are returned when you click Continue Server Upgrade, you may need to address the errors before you can continue. For example, if you encounter an error about an invalid license, you must reauthorize the software using a valid license. You can retry by clicking Continue Server Upgrade again.
- If you configured ArcGIS Web Adaptor to work with your site, you'll need to install a 11.4 ArcGIS Web Adaptor as well. Follow the instructions for the type of web adaptor you use.
Note:
If you federated an ArcGIS Server site with your portal and you're using ArcGIS Web Adaptor with your site, sign in to the machine hosting the Web Adaptor and uninstall ArcGIS Web Adaptor. Take note of the Web Adaptor name; you must use the same name when you reinstall.
If you have a multiple-machine ArcGIS Server site, repeat the steps above on the remaining ArcGIS Server machines in your site. Wait until a site has finished upgrading before clicking Continue Server Upgrade on another site.
- If you'll use the upgraded ArcGIS Server for raster analysis with ArcGIS Image Server and you haven't previously used this role, follow these steps to use your upgraded ArcGIS Server site for these purposes:
- Be sure you authorized the site with an ArcGIS Image Server licensing role.
- Sign in to the portal federated with your site. Sign in as a member of the default administrator role. The portal URL is in the format https://webadaptorhost.domain.com/<webadaptorname>/home.
- Click Organization > Edit Settings > Servers.
- On the Servers page, click Validate Servers to verify that the federated server you want to use as a raster analysis server can still communicate with the portal. A green check mark appears next to each valid federated server.
- Once you verify that the server is valid, configure it as the portal's raster analysis server by choosing the federated server from the Raster Analysis drop-down list.
- If you're upgrading from 10.4.1 or earlier, restart the ArcGIS Server service on the machines in the portal's hosting server and the machines in the federated raster analysis server (ArcGIS Image Server).
Legacy:
To change the passwords for the database connection files used with services published from ArcGIS Server 10.1 to 10.3, you must run the externalizeconnectionstrings.bat utility. This process is only necessary when ArcGIS Server has been upgraded to recent releases, but services were not externalized in the process.
If you've customized a service with SOEs or SOIs, restart the service after upgrading ArcGIS Server.
Upgrade silently
When silently upgrading using the setup.exe file, you must specify the ArcGIS Server account used by the software. Typically, this is the account you defined when installing the software. If the account has changed since you installed, for example, by using the Configure ArcGIS Server Account Utility, you must provide the username and password you designated when modifying the account.
If you do not specify the ArcGIS Server account, or it does not match the ArcGIS Server account used by your current installation, the installation process displays a message indicating that the credentials could not be validated. As a result, the installation window will close.
You can determine the ArcGIS Server account by accessing the Configure ArcGIS Server Account Utility from the Start menu on the machine hosting ArcGIS Server. The ArcGIS Server account is listed on the dialog box. If you are unsure of the password for the ArcGIS Server account, contact your system administrator or reset your password using the Configure ArcGIS Server Account Utility. For more information, see ArcGIS Server account.
In the following example, the ArcGIS Server account used by the software is myaccount:
<path to ArcGIS Server setup download folder>\Setup.exe /qb USER_NAME=myaccount PASSWORD=mypassword ACCEPTEULA=yes
After the installation completes, the software authorization wizard appears, prompting you to reauthorize ArcGIS Server with a new license file. You can access your new authorization files in My Esri. You can authorize your software later, but you must complete this workflow before moving on to the next step of the upgrade process.
Note:
If you'll be authorizing your ArcGIS Server as multiple licensing roles, you must run the software authorization wizard again, once for each licensing role you apply to the machine.
If your ArcGIS Server license has an expiration date, consider updating the licenses in your enterprise geodatabases after upgrading and updating your ArcGIS Server license.
Once authorized, ArcGIS Server Manager automatically starts. Click Continue Server Upgrade to complete the upgrade.
Note:
You must use ArcGIS Server Manager on the local machine where you are running the upgrade to complete this step. The Continue Server Upgrade operation cannot be completed through a Web Adaptor or load balancer.
You can also use the upgradeserver command line utility to complete the upgrade and postupgrade operations silently. In the command line, browse to your <Server install directory>/tools/upgradeserver folder and run the following: upgradeserver.bat -s. For assistance, run the command with -h or --help.
Starting at 11.4, you can get more information on the real-time status of the ArcGIS Server post-upgrade operation through the command line utility. Through the command line utility, you will be able to see the following stages during the upgrade process:
- Initialize upgrade and check licenses
- Upgrade site configurations
- Upgrade and start System Utility services
- Synchronize local machine with site
- Configure Extensions and data providers
- Generate SSL Certificate and Enable SSL
- Final checks and cleanup
If you configured ArcGIS Web Adaptor to work with your site, you'll need to install a 11.4 ArcGIS Web Adaptor as well. Follow the instructions for the type of web adaptor you use
Note:
If you federated an ArcGIS Server site with your portal and you're using ArcGIS Web Adaptor with your site, sign in to the machine hosting the Web Adaptor and uninstall ArcGIS Web Adaptor. Take note of the Web Adaptor name; you must use the same name when you reinstall.
Note:
If you have a multiple-machine ArcGIS Server site, repeat the silent upgrade above on the remaining ArcGIS Server machines in your site.
You can update passwords and host names in registered and managed database connections used by existing services.
Scan for security best practices
It is recommended that you use the serverScan.py script to check for security best practices with your ArcGIS Server site after installation.